Revolutionizing the product experience

Digital Product Passports for Equipment that can’t afford downtime

mayday® connects your products, data and service network in one Tapme® Digital Product Passport, EU DPP-ready, GS1-compatible, and built for real-world technicians, not just QR landing pages.

BOOK a demo See a sample Passport

Why mayday® exists

When a pilot calls “mayday”, everyone knows what to do.

We built mayday® so products can do the same thing.

One tap on a Tapme® tag gives technicians and operators exactly what they need: verified product identity, service history, parts, procedures and DPP data, all in one place.

Build once, trace forever
Enhancing Manufacturing Precision and Transparency
- Link every unit to a unique, GS1-compatible identity at the factory
- Attach full Bill of Materials (BOM), test results, and quality records
- Feed clean data forward into DPP, warranty, and service systems
ONBOARDING
Day one, done right
- Tap to register – no paper cards, no long forms
- Deliver personalized quick-start content and training
- Capture first-party ownership data for your CRM from the very first tap
ONBOARDING
USAGE
Smart manuals that talk back
- Interactive manuals that adapt to how products are actually used
- Context-aware tips, checklists, and troubleshooting flows on tap
- Multilingual content for global fleets and diverse users
MAINTENANCE
First-time-fix as a default
- Technicians see full history, fault patterns, and fitted parts on arrival
- Order authenticated parts with a tap, tied back to that specific unit
- Track every intervention into the passport for EU DPP and warranty audit trails
MAINTENANCE
END-OF-LIFE
Circular by default
- Provide safe decommissioning and recycling instructions
- Surface materials and components data required by EU DPP & ESPR
- Close the loop on the product’s full story – from raw materials to recycling

GS1 Digital Link & EU Digital Product Passports, Built-In

Regulations are moving fast. GS1 and the EU are converging on a world where every product has a web-addressable identity and a Digital Product Passport.

Mayday is designed to plug into that future from day one:

GS1-compatible IDs – Map Mayday identities to your GTINs, serial numbers, and GS1 Digital Link URLs
DPP-ready data model – Capture materials, repairability, and lifecycle events in a structure that aligns with emerging EU DPP standards
Multi-carrier support – NFC tags, QR codes, and other GS1-compliant 2D barcodes all point to the same authoritative passport

Result: you don’t need one system for marketing QR codes and another for regulatory passports. You get a single, technician-grade system that satisfies both.

One Platform. Three Audiences. Zero Guesswork

Manufacturers

Design, launch, and service products with a clear line of sight from factory to field. Automate registration, prove DPP compliance, and capture first-party data with every tap.

Users/Operators

Always know what you bought, how it’s performing, and what to do next – without logging into a portal or keeping a folder of manuals.

Technicians

Arrive informed. Tap the asset, see history, parts, and procedures instantly. Spend time fixing, not hunting PDFs and serial plates.

Secure by Design, from Tag to Cloud

Secure tags – Tapme® tags use NXP secure chipsets and EdgeLock-assured manufacturing to prevent cloning and tampering
Signed identities – Every tap is verified against a cryptographic identity before exposing any data
Blackbox™ telemetry – Capture every interaction for audit, warranty, and fraud analytics
Standards-aligned – Designed to support ISO 27001 and IEC 62443 practices across your connected equipment stack